A person proclaiming become a Time Warner line specialist is actually spilling strategy on Reddit.
Hours Warner line, the second-largest service of TV and websites in the usa, advised crystal that it really is considering the posts. “We’re incapable of verify when this people is really an existing or past staff,” a spokesman explained.
Reddit customer cableguy_the moving an “Ask Me something” (AMA) line, placing photos of his or her identification marker and consistent as proposed proof his own work. Their solutions to the query to arrive are really honest. Listed below are some parts (typos kept).
On Comcast’s impending acquisition of your time Warner wire:
We’d like the merger as the present collection in charge would be the worst recently history. Many people obtaining dismissed because of unworkable metrics. All electrical power might presented to customer support representatives and stripped-down within the men and women that actually check out the houses and hit trouble . It’s chaos and also the organization has been manage like dump IMHO [in my personal humble thoughts].
Regarding stress between gurus and customer interpreter:
Yea support services reps and techs are actually combat a fight that not a soul views. We all detest them, these people detest you. These people inform users the issue is the equipment when it hardly ever is. We all tell clientele to just ignore just what the dude to the contact states because the probability is really good, he’s never ever wired a property, strung a drop or solved line.
On what’s really completely wrong with your connection:
Don’t think 50percent of precisely what the agent to the cell notifies you on. Simply set up the tech. Try letting your work. He’s carried this out prior to. The agent only answers cell phones. it is hardly ever the gear resulting in the issues.
The solution to obtaining far better allow:
Any time a tech occurs ,ask for his superiors multitude. Simply tell him it’s just not to burn him but to rise a challenge. He could name his sup ensure its awesome but which will help.
On what’s preventing faster internet downloading velocities:
Truly, fundamental analog cable. It can take all the way up sooo a great deal data transfer useage . 1 channel per number vs bonding multiple wavelengths to produce 8 programs for a downstream and 4 for an upstream . As we get 100percent digital tv.. Internet obtains faster. Likewise congestion. If you live around a college it’s the worst . Grandma might use the 15 meg for mail and checking but younger Johnny university boy stinks within the data transfer in the neighborhood utilizing netflix and torrenting and games. But these people shell out exactly the same. IMHO what would mend this is often capping data and giving everybody uncapped rate.
On the reason splitting your very own cable tv link is definitely a terrible idea:
Putting in a splitter just to attenuate the indicate is actually foolish most people actually have factors labeled as attenuators that do this without putting needless splitter. But it is correct that excessively signal is equally as worst as deficiency of we call that distortion
On whether this Reddit AMA will cost your his or her career:
I may staying dismissed based on just who draws myself. I might buy a plus their so very hard to share with because of the way this business currently is prepared.
How Wi-Fi signs are untrustworthy, and certainly will getting vanquished by doors and structure:
Indeed very true. Plaster areas particularly.Solid hardwood doors, staying in a garage if the network router is included in next floor or the other way around. Wifi was a fickle creature.
In your “broken” cable modem:
Yea we listen to this a lot. I might say in certain annum I’d say 5per cent associated with the modems I switched had been in fact poor. Most of us Salem escort would some dog and pony program and merely change it anyway. The issue is generally definitely not gear related. Modems either function or the two dont. You will find very little among. These are generally easy accessories. I have series clients using my own computer almost everything performing fine, subsequently turn back into his or her gear and things goes to shit. The two still require another modem..Its insanity.